Refund Policy

Quran Recitation Academy (NexaSpark Media LTD) aims to ensure customer satisfaction with our services. This Refund Policy outlines the terms and conditions under which refunds may be provided.

1. Eligibility for Refunds

• Refunds are available within 14 days of the initial purchase.
• To qualify for a refund, the request must be submitted within this 14-day period.

2. How to Request a Refund

• To request a refund, please contact us at [email protected] with your order details, including your name and contact information.
• Our customer service team will process your request and respond within 7 business days.

3. No-Questions-Asked Policy

• Refunds will be processed with no questions asked as long as the request is made within the 14-day period.

4. Processing of Refunds

• Approved refunds will be processed to the original payment method used at the time of purchase.
• Refunds may take up to 14 business days to appear on your statement, depending on your bank or payment provider.

5. Non-Refundable Items

• Certain items may not be eligible for a refund, including but not limited to digital downloads, one-time workshops, and events that have already occurred.

6. Changes to the Refund Policy

• We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page and are effective immediately upon posting.

7. Contact Information

• For any questions or concerns regarding this Refund Policy, please contact us at [email protected].

Last Updated: May 29th, 2024